Love the hat! Great customer service. We had a small issue with our order and it was resolved very quickly.
United StatesMy third NW Vibes hat, love it. Fit and materials are excellent, Flexfit/Yp Classics is where it's at. Seriously high quality hat for a reasonable price, doesn't show head oils or sweat for bald guys like me!
United States United StatesI want to take a minute to say thank you. I’ve been in the customer service industry FOREVER!! Yet I am terrible about ever giving negative feedback or asking for anything. Not only did I get a timely response from you based on my initial concern... I quickly received my replacement hat (without having to ship the defective one back) and there was a second one thrown in. I am not sure if this was on purpose or a fortunate accident in my favor. Either way, great policy!! I would not hesitate to recommend you to any and everyone I talk to. Not to mention I will buy more in the future. Is there someone I can leave a positive online review? Or anything I could do to help you out?? I really appreciate everything! Thanks again, and I am proud to support a quality local company!